Did you know there are more than 102,728 e-commerce retailers in the United States that generate at least $12,000 in revenue each year? And while growth is expected to continue well into the future, launching a successful online retail business remains risky. In fact, a suspected 90% of new, online businesses fail in just the first four months of launching. While there are several factors that contribute to this low-success rate, one of the leading reasons for failure is a lack of resources and preparation.
By following these six tips, you can help your online e-commerce business be part of the 10%.
1. Secure reliable shipping and fulfillment services
Having prompt shipping times and reliable fulfillment services is absolutely essential when it comes to customer satisfaction. At ELITE OPS, shipping and fulfillment specialists go above and beyond to provide clients with streamlined services that get products in the hands of consumers as quickly as possible. With an industry-leading 99.9% accuracy rate and same-day drop shipping on orders received before the cutoff time, ELITE OPS is the go-to brand for reliable shipping and e-commerce order fulfillment services.
2. Properly Manage Inventory
Inventory management has come a long way in the past decade. Whereas it was once necessary for an individual or individuals to physically conduct inventory, there is now cutting-edge technology that can be customized to track materials and products so that you’ll never have to experience the panic and disappointment of not providing your customers with timely, as-promised delivery.
3. Use a customized warehousing solution
When considering ways to enhance your e-commerce business, be sure to weigh the option of using warehouse solutions. By using an outside warehouse, you won’t have to worry about keeping your products safe or deal with the hassle of having products taking up space in your home or office. From custom-designed storage plans and pallet or pick-face storage, to fire and theft monitoring and 24/7 visibility via a client portal, professional warehousing and fulfillment services provide e-commerce businesses with safe, reputable solution for warehousing needs.
4. Dial in your reverse logistics
Many e-commerce businesses put so much time and effort focusing on getting the product to their customers that they fail to implement efficient and effective return services. This critical process aids in the customer experience and, when executed properly, can be a determining factor in growing and maintaining a loyal client base. By partnering with a business like ELITE OPS, your company can benefit from extraordinary reverse logics services that include recall management, testing, warranty, repair, and remanufacturing. Having this information ensures your company will constantly be improving to boost your bottom line and customer satisfaction.
5. Utilize kitting and assembly services
By implementing custom kitting and assembly services, you can ensure that all of your products are properly packaged. ELITE OPS specializes in things like multi-media kits, point of purchase assembly, standard kitting assembly, complex kitting and fulfillment, one-to-one fulfillment, e-fulfillment, and palletizing. For e-commerce businesses, these outsourced services eliminate the need for in-house equipment and trained personnel who can effectively and efficiently assemble and kit products. ELITE OPS offers support throughout the entire assembly process which will ultimately benefit both your business and your clients.
6. Work with an experienced fulfillment company
Lastly, in order to run a successful e-commerce business, you should consider the benefits of working with an experienced fulfillment company to ensure that all your needs are met. By partnering with experts like ELITE OPS, your company can improve the pace of growth, save time and money to boost your bottom line, enhance customer satisfaction, increase efficiency, and have an overall better peace of mind knowing that critical components of your e-commerce business are in good hands.
Contact ELITE OPS today to learn more about how you can keep your e-commerce business running smoothly.