Outsourcing your business to an eCommerce order fulfillment services company can be an exciting endeavor as it alleviates some of the stress that comes with operating a business. However, outsourcing to a service that does not specialize in eCommerce can prove to be a huge mistake.
Beware of Consolidation
Larger companies who buy out small fulfillment companies may claim the whole company specializes in eCommerce order fulfillment services simply because the smaller company did. This allows the big company to announce a new service being offered, but may cause problems for the small businesses utilizing their services in the end.
Just like buying a rodeo doesn’t make you a cowboy, a large 3pl warehouse company having one specialized eCommerce warehouse doesn’t make them an expert in eCommerce fulfillment services. When a company is bought out and going through the reorganization process, many of the employees who do know the business are laid off and new ones are brought in. Specialization in a certain product or service is not something that can be learned immediately, and the transition of employees may affect your business.
Companies in the Process of Reorganization May Not Be Efficient
If you have gone through the process of a restructure within a company, you know it is not always a seamless transition. Though the company may have operated smoothly before, when under new management everything changes from structure, policies and even personnel. With all this change taking place at your 3pl warehouse, your business may be negatively affected.
Choosing an eCommerce fulfillment services center that specializes in eCommerce could make a huge difference to your business, and ultimately, your bottom line. Elite OPS has been the order fulfillment center of choice since 1995, and continues to grow and expand the services we offer. Our success has come from treating each customer as our partner in business, and our mantra of delivering peace of mind is the driving force in how we exceed customer expectations. When it comes to a 3pl warehouse that has your specialized eCommerce needs in mind, we have you covered. Call us today to see how we can help your business grow!